Senior Analyst - Information Technology

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Competitive Salary & Benefits

Permanent

Not Specified

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Senior Analyst - Information Technology

About the Role

Job Title: Senior Analyst - Information Technology, Frasers Hospitality

Salary: Competitive Salary & Benefits

Location: South Kensington, London – Hybrid working: 3 days in the office, 2 days from home

We have an exciting opportunity for a Senior Analyst - Information Technology to take regional ownership of IT governance, infrastructure oversight, and technology project delivery across our Continental Europe portfolio.

In regions without dedicated onsite IT teams, this role acts as the primary IT authority - ensuring operational continuity, cybersecurity resilience, compliance, and the successful execution of technology initiatives. Reporting to the Director of IT, you will work autonomously while partnering closely with hotel General Managers, Owner Representatives, corporate teams, and vendors.

Based at our UK Head office in London, the role will require frequent travel to the properties across the UK & Europe.

What you'll be doing as Senior Analyst - Information Technology:

Lead IT planning and execution for hotel openings and conversions, including due diligence and compliance with brand standards.
Manage RFPs, vendor selection, procurement, and implementation across regional projects.
Conduct structured onsite and remote IT audits, ensuring compliance with IT policies, cybersecurity standards, and data privacy regulations.
Drive closure of audit findings from Corporate IT, Internal Audit, and External Auditors.
Oversee infrastructure upgrades, system migrations, and regional IT initiatives to ensure timely, on budget delivery.
Review networks, servers, access management, and overall IT security posture across properties.
Identify opportunities for cost optimisation and vendor consolidation.
Act as the IT business partner to Regional Leadership, General Managers, and property teams.
Engage Owners and Owner Representatives on IT budgets, risks, and long term technology planning.
Support business development activities, including due diligence and feasibility assessments for new opportunities.

What we’re looking for:

Proven experience within hospitality IT, ideally in a multi property or regional role.
Ability to manage IT operations in environments without onsite IT resources.
Strong knowledge of hospitality systems, especially Opera PMS, and cloud platforms such as Microsoft 365, Azure, AWS.
Hands on experience with server and network architecture (e.g., Windows Server, VMware, VLANs, WiFi).
Solid understanding of PCI DSS and cybersecurity governance frameworks.
Demonstrated stakeholder management skills, with experience working with vendors, owners, and senior leadership.
Willingness to travel extensively across Continental Europe.

Benefits

In addition to competitive rates of pay we offer:

Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
Fully funded Apprenticeship programmes that support you in developing your career
High Street Discounts on a range of high street shops, experiences, holidays and much much more.
Cycle to work scheme – save up to 40% on a wide range of bikes.
Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
Referral schemes that pay up to £1500 (just for getting your friends a job!).
Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Additional day off for your birthday.

Plus, on completing your probationary period you will be provided with:

Bonus Plan based on clear and transparent KPI’s.
Life Assurance.

Interested?? Click Apply Now

Frasers Hospitality are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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